Update from the Complaints Desk: March 2024

Category: Heard

Update from the Complaints Desk: January 2024

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Corrective action taken by Toronto Sun to address complaints about antisemitic cartoon

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Update from the Complaints Desk – December 22, 2023

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Update from the Complaints Desk – October 26, 2023

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Update from the Complaints Desk: To name or not to name?

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Update from the Complaints Desk – September 14, 2023

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Update from the Complaints Desk: Use of term ‘book ban’ appropriate in light of campaign to defund libraries in rural Manitoba community

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Update from the Complaints Desk: Breaking through allegations of ‘bias’

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Update from the Complaints Desk: The importance of editorial discretion

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Update from the Complaints Desk: A snapshot of complaints about published images

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Update from the Complaints Desk – July 14, 2022

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Update from the Complaints Desk – May 5, 2022

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Update from the NNC’s complaints desk: March 24, 2022

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Update from the NNC’s complaints desk: February 17, 2022

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‘Mother trucker’, our email just exploded!

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What happens when editorial choices surrounding a story about divisiveness and lack of empathy are subject to the same criticism?

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Balancing competing views, listening to readers, and exercising editorial judgement

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Complaints we heard: Concerns about reporting on COVID-19 vaccines reaches fevered pace

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Complaints we heard: Freedom of expression or misinformation?

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Complaints we heard: There’s more to the story than just its headline

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Complaints we heard: Reader concerned about ‘bias’ in analytical article

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Complaints we heard: Calgary Herald announces that syndicated cartoon will no longer be published

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Reader outraged, but columnist correct to make social commentary

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Reader objected to newspaper’s endorsement of candidate

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‘Who are you calling dumb?’ – Nov 14 2019

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What we heard: Mental Health Awareness Week reminds us of another way that words matter

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FYI Complaints We Heard: Explanatory journalism – July 9, 2019

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FYI Complaints We Heard: Distinguishing sponsored content from news – June 26, 2019

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FYI Complaints We Heard: News vs advertising – May 1, 2019

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FYI Complaints We Heard: Photo of tragic event, editorials and letters to the editor – April 11, 2019

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