Update from the Complaints Desk – July 14, 2022

Update from the Complaints Desk – July 14, 2022

The National NewsMedia Council (NNC) is an industry self-regulatory organization that receives and evaluates complaints about possible breaches of journalistic standards from members of the public against member news organizations. Another critical element of our organization’s mandate is to promote a news literate public that is aware of journalism’s critical role in a democratic society.      In this latest dispatch from our complaints desk, you’ll find several summaries of recent reader complaints that the NNC has received and which have been …

The National NewsMedia Council welcomes three new directors

The National NewsMedia Council welcomes three new directors

The National NewsMedia Council (NNC) is pleased to announce it has confirmed three new directors to its board following its annual general meeting held last week.  Two of the new directors are professional directors with editorial positions at their respective news organizations, and one director is a public director with expertise in the regulatory field. Paul Samyn, the editor-in-chief of the Winnipeg Free Press, joins the NNC as an industry director on a one year term. Samyn has been part …

Protected: Notice of 2022 National NewsMedia Council Annual General Meeting

Protected: Notice of 2022 National NewsMedia Council Annual General Meeting

There is no excerpt because this is a protected post.

Update from the Complaints Desk – May 5, 2022

Update from the Complaints Desk – May 5, 2022

All four complaints summarized in this latest ‘Update from the Complaints Desk’ relate to journalistic sourcing.  NNC staff regularly hear from engaged readers who critique stories that appear in member publications for a variety of reasons, sometimes because the stories do not hear from certain sources or other times because they do not include specific research findings or examine particular angles.  Council has long supported the view that journalists have the prerogative to select the story’s sources and scope. Standard …

Thank you, Tim!

Thank you, Tim!

The National NewsMedia Council (NNC) would like to express its most sincere gratitude to Tim Shoults, a stalwart of our organization and a tireless champion of community news, who will be departing our board on April 22, as he moves on to a new role outside of journalism. Shoults has been one of the NNC’s professional directors since ‘Day One’. Prior to the creation of the NNC in 2015, he served as a director on the British Columbia Press Council. …

Update from the NNC’s complaints desk: March 24, 2022

Update from the NNC’s complaints desk: March 24, 2022

Below are several complaints that the National NewsMedia Council received and addressed through reader education about journalism standards and best practices over the past few weeks. Readers express strong opinions on opinion polls Two individuals complained about what they felt was inappropriate reporting about a public opinion poll that gauged Canadians’ attitudes about people who are not vaccinated. The poll showed the majority of respondents were in favour of mandatory vaccination, and that more than a quarter of respondents favoured …

Update from the NNC’s complaints desk: February 17, 2022

Update from the NNC’s complaints desk: February 17, 2022

Below are several complaints that the National NewsMedia Council received and addressed through education over the past few weeks. Satirical column falls flat for reader – distinguishing opinion from news An individual complained that an opinion column about attitudes toward COVID vaccination was insensitive and promoted hateful views. The NNC noted that the role of opinion writing is varied, and may include seeking to persuade, entertain, or enlighten readers.  An ordinary reading of the article in question indicated that it …

‘Mother trucker’, our email just exploded!

‘Mother trucker’, our email just exploded!

In addition to the regular volume of complaints the National NewsMedia Council receives from the public about the editorial standards of the journalism produced by our member titles, we also hear from individuals who are concerned about what they see as insufficient coverage of a particular subject, or those who would like to see a specific story appear in the news.  Over the last week, as a convoy of trucks and other demonstrators descended on Ottawa to protest COVID-related restrictions, …

Adjusted working hours during the holidays

Adjusted working hours during the holidays

2021 has been a hectic year. That’s why during this year’s holiday season, the NNC’s standard hours of operation will be adjusted. Our operations will close at the end of the day on Tuesday, December 21, 2021 and re-open on Tuesday, January 4, 2022. All relevant queries will be responded to upon re-opening. Staff will be spending their holidays re-charging their batteries for what promises to be an exciting 2022!

Oh editor, where art thou?

Oh editor, where art thou?

As a self-regulatory industry association, the National NewsMedia Council frequently hears from Canadians who express concerns about how our member news organizations report, or opine, on news and current affairs that have a public impact.  Some of the most popular refrains from complaints include keywords such as: “bias”, “omission”, “inaccuracy”, etc. As a matter of process, before the NNC gets involved, we encourage complainants to attempt to find a resolution to the concern with the news organization at the ‘local …